The UCW Installer installs any of the UCW products and supporting components.  It ensures the correct versions are installed and kept up to date.  It can be run interactively or from the command line.


The latest UCW Installer can be downloaded from:

1. Run the program and it will setup the UCW Installer.  Follow the instructions on the screen:


2. The UCW Installer should start automatically and will display the "Available" software screen.

3. From here you can select to install and of the UCW products.


To uninstall any UCW product:

(1) Start the UCW Installer

(2) Click on the "Installed" tab

(3) Select the product you would like to un-install and click on "Un-install"

Installing the UCW Installer from the Command Line

To install the UCW Installer from a command, use the following command from an elevated command prompt:

UCWInstaller1.0.204.0.exe /L*V "%temp%\ucwinstaller.log" 

Command Line Options:

/qn - run the installer silently

AUTOMATIC_UPDATE=false  - turn off automatic updates

AUTOMATIC_UPDATE_TIME=04:00 - set the automatic update time

Using the UCW Installer from the Command Line

In all cases the UCW Installer *must* be run from an elevated command prompt.  In the examples belowe you will need to prefix the installer name with its' install folder, typically this the c:\Program Files (x86)\UC Workspace\UCW Installer

Installing Quicklaunch and UC Central from the Command Line

Once the UCW installer is installed (see above), you can then install UCW products. This will install Quicklaunch and supporting products, including the Cloud Agent for UC Central.  Run from an elevated command prompt.  NOTE: you will have to obtain your UC Central provision code from the UC Central web site.

UCWInstaller install --product Quicklaunch 

                 UCWInstaller install --product "UC Central" --commandlineargs CloudAgent:ProvisionCode=ABCD-1234  


Run from an elevated command prompt:

UCWInstaller uninstall --product (Quicklaunch|UCCentral|Weav) 


This will update all products and dependent products.  Run from an elevated command prompt:

UCWInstaller update 


This will remove *ALL* UCW products and supporting components and erase *ALL* data directories.

UCWInstaller uninstall --product (Quicklaunch|UCCentral|Weav) 

UCW Installer Log Files

All log files are placed in C:\ProgramData\UC Workspace\UCW Installer

During install, update or un-install, UCW Installer log files are written to:


Individual MSI log files are written to:

            UCW_{program name}_MSI_Install_*.log

The UCW Installer Service (which is responsible for updates) are written to:


Quicklaunch Custom Install, Import and Settings Directories

For command line arguments you need to enclose all arguments if more than one in double quotes. Then, for individual items double quotes are escaped with %DQUOTE% and spaces are escaped with %SPACE% and a space is left between each argument.

UCWInstaller.exe install --product Quicklaunch --commandlineargs "Quicklaunch:APPDIR=%DQUOTE%C:\Workspace\UC%SPACE%Workspace\%DQUOTE% Quicklaunch:QL_SETTINGS_DIR=%DQUOTE%C:\ProgramData\UC%SPACE%Workspace\Quicklaunch\%DQUOTE% Quicklaunch:QL_IMPORT_DIR=%DQUOTE%C:\ProgramData\UC%SPACE%Workspace\Quicklaunch\Import\%DQUOTE%"